SOS
Lesotho
Increased caution
Emergency numbers
Available offline after first visit · Calling code: +266
My nearest embassy or consulate
— has no resident embassy or consulate in Lesotho on record.
What to do if…
You lost your passport or it was stolen
- 1Report it to the local police and get a written report (you will need it).
- 2Contact your embassy or consulate. They issue an emergency travel document or a new passport.
- 3Bring: police report, a copy or photo of the lost passport, ID photos, any other ID, your travel booking.
- 4Tell your airline and, if you had a visa or residence card, the local migration office.
- 5Report the passport as lost to your home authorities so it cannot be misused.
You were robbed or your cards were stolen
- 1Get to a safe place first. Do not resist an armed robbery.
- 2Block your bank cards and phone SIM immediately via your bank’s app or hotline.
- 3File a police report. Insurers and banks require it.
- 4If you are left without money, your embassy can help arrange a transfer from family.
- 5Claim with your travel insurance within its deadline.
You need a doctor or hospital
- 1For life-threatening emergencies call the local emergency number now.
- 2Call your travel insurer’s 24/7 assistance line. They guarantee payment to hospitals.
- 3Keep all receipts and medical reports.
- 4Your embassy can give a list of local doctors and contact your family.
You are arrested or detained
- 1Stay calm and polite. Do not sign documents you do not understand.
- 2Ask the authorities to inform your embassy. You have the right to consular notification under the Vienna Convention.
- 3Ask for an interpreter and a lawyer. Your embassy can provide a list of local lawyers.
- 4Consular staff cannot get you out of prison, but they can check on your welfare and inform your family.
Natural disaster, unrest or evacuation
- 1Follow instructions from local authorities and stay away from the affected area.
- 2Tell your family you are safe; keep your phone charged.
- 3Register with your country’s traveller registration service if it has one.
- 4Follow your embassy’s official channels for evacuation information.
You ran out of money or missed your flight
- 1Contact your bank or family for an international transfer (money-transfer services work in most cities).
- 2Your embassy can, in emergencies, help with contact to family or a repatriation loan in some countries.
- 3Contact the airline about rebooking; travel insurance may cover missed connections.
Show this to locals
- I need help.
- Please call the police.
- Please call an ambulance.
- I have lost my passport.
- Where is the nearest hospital?
- Please contact my embassy.
- Does anyone speak English?
Short phrases in the local language. Machine-assisted, so verify important details in person.
Government consensus
Increased caution· 2 of 3 governmentsSources: official travel advice of the United States, the United Kingdom and Canada.